The pilot V-LULU survey explores how the Victorian public interact with law, experience legal issues and use legal services. It is a legal needs survey, but not a typical one. It reimagines how we capture people's efforts to address everyday legal issues, broadens the scope of issues considered, and builds on advanced approaches to measuring legal capability. It reveals significant opportunities to better tailor services to needs, improve accessibility, and resolve more problems justly – with legal regulation playing a pivotal role in this shared challenge.

This report is authored by Prof Pascoe Pleasence and Prof Nigel Balmer.

For a summary on key insights and lessons to be drawn and a two-page brief, see Related publications below.